Discover our shipping terms
Our label and packaging printing service provides delivery within the whole Italian, European and American territory.
Shipments are carried out by the standard delivery service provided by UPS (https://www.ups.com/us/en/global.page) or DHL (https://www.dhl.com/en.html). The Customer has the right to choose different shipping methods by selecting between Relax Ship-ping (+/- 12 working days), Standard Shipping (+/- 7 working days) or Express Shipping (+/- 3 work-ing days).
The shipping date must be calculated from the day following the final approval date of the drafts.
The Customer, on the other hand, does not have the right to use services provided by carriers oth-er than UPS or DHL, therefore, art. 63 co. 2 Legislative Decree 206/2005, amended by Legislative Decree 21/2014.
Receipt of orders or confirmations of payment later than 18:00 will be considered to have oc-curred but they will be therefore taken on charge for the next working day.
The Order must be considered not completed until the moment in which the file has been upload-ed by the Customer and the relative payment has been done by the Customer and received by Oppaca.
The delivery terms to the final recipient refer to the terms applied by the carrier. The shipping terms and methods depend on the services requested by the Customer, and the final shipping costs are calculated upon completion of the Order, that is to say upon the outcome of the upload-ing of the file and receipt of the confirmation of taking charge of the Order. by Oppaca, with rela-tive quantification and specific indication; in any case, the final price of the Order includes the aforementioned shipping costs, excluding any customs costs charged to the Customer.
Oppaca will not be liable to the Customer, in any case, for possible direct or indirect damages of any and all nature, caused by any errors, defects or delays in the delivery of the labels and pack-aging printed to the recipient by the carrier in charge.